All my life, I have purchased jewellery from stores in person. But, a few days back, while browsing the web, I came across a necklace in this place. I sent an email, though did not expect to hear back. But to my surprise, I got prompt reply with elaborate product details and availability. Over the course of next few days, with many email exchanges, and conversation over the phone with the sales person, I chose matching earring and a bangle as well. Next, transferring money was simple enough and the I received email with the tracking number indicating the item was shipped. I received my jewellery within a week. And the packaging was nicely done. Jewelleries were exactly as described, rather better in person. I must point out their great customer service and hassle free business practice. Thanks to the team for their warm support! I will come back to shop in the future!